HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment

HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ021A, JZ023A, JZ025A, JZ027A, JZ029A
SKU: 5488448
Vendor: Sydney
$47.30 incl tax

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

  • Make one call to access global support specialists
  • Resolve issues quickly with alerts and access to actionable information
  • Use the unique combination of automated support and HPE expertise
Attribute nameAttribute value
General
General : Service IncludedReplacement
General : LocationShipment
General : Response TimeNext business day
General : Service Availability9 hours a day / 5 days a week
General : Full Contract Period3 years
Details
Details : Service & SupportExtended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Compatibility Information : Designed ForP/N: JZ021A, JZ023A, JZ025A, JZ027A, JZ029A