Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - extended service agreement - 4 years - years: 2nd - 5th - on-site

Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labor - 4 years (years: 2nd - 5th) - on-site - 8x5 - response time: NBD - for PowerEdge R240
SKU: 4595446
Vendor: Sydney
Manufacturer: DELL
$377.98 incl tax

Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.

Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.

*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.

  • Covers repair or replacement for manufacturing defects
  • Onsite support after remote diagnosis
  • Online and phone support - Monday - Friday during local business hours
Attribute nameAttribute value
General
General : Service IncludedParts and labor
General : LocationOn-site
General : Support Period2nd, 3rd, 4th and 5th year
General : Response TimeNext business day
General : Full Contract Period4 years
General : Service Availability8 hours a day / 5 days a week
Details
Details : Service & SupportExtended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 4 years - availability: business hours / Monday-Friday
Technical support - web support - 4 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 4 years
Compatibility Information
Compatibility Information : Designed ForDell EMC PowerEdge R240