Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - extended service agreement - 3 years - on-site

Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labor - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R440
SKU: 4595473
Vendor: Sydney
Manufacturer: DELL
$693.82 incl tax

Conquer data center complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell Technologies offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity.

Dell recommends ProSupport with Mission Critical

If you need more than business hours support, consider upgrading to ProSupport with Mission Cirtical

*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.

  • 24x7 Access to certified hardware and software experts
  • Collaborative support with 3rd party vendors
  • Hypervisor, Operating Environment Software and OS support
  • A consistent level of support available for Dell EMC hardware, software and solutions
  • Onsite parts and labor response options
Attribute nameAttribute value
General
General : Service IncludedParts and labor
General : LocationOn-site
General : Response TimeNext business day
General : Service Availability10 hours a day / 5 days a week
General : Full Contract Period3 years
Details
Details : Service & SupportExtended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Compatibility Information : Designed ForDell EMC PowerEdge R440