Dell Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical - extended service agreement - 3 years - on-site

Dell Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge R540
SKU: 4595481
Vendor: Sydney
Manufacturer: DELL
$2,159.85 incl tax

Conquer data center complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell Technologies offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity.

Mission Critical is a rapid resolution option, giving 4 hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.

*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.

  • 24x7 access to certified hardware and software experts
  • Collaborative support with 3rd party vendors
  • Hypervisor, Operating Environment Software and OS support
  • A consistent level of support available for Dell EMC hardware, software and solutions
  • 4 Hour Mission Critical onsite parts and labor response
Attribute nameAttribute value
General
General : Service IncludedParts and labor
General : LocationOn-site
General : Response Time4 hours (for critical issues)
General : Full Contract Period3 years
General : Service Availability24 hours a day / 7 days a week
Details
Details : Service & SupportExtended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Compatibility Information : Designed ForDell EMC PowerEdge R540